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HOW TO BUY?

How to buy in the online shop of Isabel Guarch?

1.- Position the mouse cursor on the picture of the product that you are interested in so that it shows you the product file.

2.- If you are interested in purchasing the product, press from that tab the option Add to cart".

3.- This opens a new popup window, informing you that products are added to your shopping cart and will allow you to choose between, by pressing the corresponding "continue shopping" button or to return to the store, or "proceed to checkout" to begin the process of purchase of the products selected .

4.- Pressing "go box" begins the purchase process in five steps, which will be explained below:

  • overview
  • log in
  • address
  • transportation 
  • pay

5.- Overview

This screen will be show the selected product, the same unit price, the number of units that you wish to acquire (by default, a.) Please, if you want more than one enter the number of units manually) and the total price.

If the information is correct, click "proceed to checkout" to proceed to the next step of the purchase process.

6.- Log in

To buy in the Isabel Guarch online store you are required to register and create a user account.

If you already have one, please log into your account by entering your username and password.

If you are not yet registered, please, enter your email address in the box located on the "create an account" button and click on the latter: a new screen will open where as requested you will need to fill in the data needed to create your user account and you will receive a confirmation email of your registration.

7- Address

After the address has been identified as a user or, in your case, created the account, you can modify or update your details and add new delivery addresses.
Press the button "proceed to checkout" to proceed to the next step of the sale process.

8.- Transport

Choose the address where you would like to receive your order and the means of delivery between the available options.
The price of each delivery option is indicated.

You can also indicate if you agree to receive your order in recycled packaging and choose if you want it wrapped in gift paper.

Press "go box" to continue the purchasing process.

9.- Click on the method of payment offered:

Payment with credit or debit card issued by VISA, MASTERCARD or AMERICAN EXPRESS

Payment will be made always through payment gateway secure, through the bank. Your card or your account data will be unknown to our company. Guarch Collection S.L. only receive confirmation of completion of the payment gateways and an alphanumeric code assigned to the transaction if it is necessary to carry out any further action in relation to the same.

Verified payment information will be displayed on the screen of your computer and within minutes you will receive your email confirming your order, with all the same payment details, and attached to them the invoice in PDF format. Please keep this email as proof of purchase for any eventuality that may occur in connection with your order.

Certificate of authenticity of the purchased product shall be sent together with the same.

10.- When the payment is verified you will receive your product in the deadline established for each destination and mode of delivery.